Sam Morovati
Director, Customer Success - Strategic Accounts (Majors), Slack
Proven Customer Success executive, experienced in driving business value and revenue opportunities across a diverse landscape of organizational models in Strategic, Enterprise, and Large Commercial accounts.Passionate about relationship management, account strategy, customer advocacy, retention and growth, while operating in a learning culture to ensure success.
An agile, trusted, collaborative leader with expertise in interacting and engagement with C-level executives to drive customer value based outcomes.
Experience includes: Team Building and Leadership, Relationship Management, Customer Advocacy, Voice of the Customer (VOC), Operational Strategy, Product Consulting, Client Services Engagements, Churn Risk Mitigation, Solution Consulting, Post-Deployment Services, Operational Streamlining, Client Engagement Workflows, Talent Matchmaking, Social Media Recruiting, Human Capital Management, Recruitment Operations, Business Process Outsourcing (BPO), Recruitment Operations, Boolean Sourcing, Recruitment Technology, Agile Project Management, Program Management, Product Marketing, Client Services, New Product Strategy, Business Strategist, Premium Subscriptions, Development & Launch process strategy as well as Artificial Intelligence / Machine Learning (AI/ML).
Available for Independent Consulting / Consultant opportunities (Morovasa13@gmail.com)
