Accomplished global executive dedicated to cultivating and advancing early to mid-stage SaaS enterprises. Tasha is a recognized leader in the SaaS industry, specializing in Customer Success, Services, and GTM Strategies. She has authored numerous publications and is sought after for her expertise, frequently advising CEOs of emerging companies. With a track record of overseeing teams serving over 1 million customers, spanning SMBs to Fortune 100 firms, Tasha prioritizes operational efficiencies while ensuring exceptional customer experiences and sustainable profitability. Her consistent delivery of outstanding results consistently surpasses revenue projections.
SKILLS: -Deep understanding of the SaaS, B2B, ecom and technology markets -Proven experience with vetting organizations and teams, restructuring and optimizing -Tenured advisor for startup to mid stage organizations around GTM and fiscal readiness -Trusted international network within startup to late series companies -Skilled at developing an operating budget and finding creative solutions to drive success through fiscal responsibility -Expertise in global expansion with a proven track record of success -Effective presenter and communicator -Proficient in contract negotiation, conflict resolution, risk management -Demonstrated success in managing SMBs to large enterprise customers -Experienced in M&A processes and execution -Skilled data analyst, reporting on investment value -Board management experience in nonprofit and for-profit sectors -Specialist in customer expansion and retention models, from standard SaaS licensing to usage-based models -Acquired, developed and grew talent from IC through senior leadership
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