Abbas Haider Ali
Senior Vice President Customer Success, GitHub
Currently Vice President of Customer Success at GitHub leading all post-sales teams with an org size of 550+, supporting a $2B+ ARR business serving over 150 million developers, including over 90% of the Fortune 100.Prior to GitHub, I was Vice President of Customer & Partner Success at Twilio, leading the Data & Growth business ($300M+ ARR) following Twilio’s $3B+ acquisition of Segment. I've held executive leadership roles at industry-defining companies, including xMatters (acquired by Everbridge), Managed Objects (acquired by Novell), Opnet Technologies (acquired by Riverbed), and IBM.
With a proven track record in leading both Product and Go-To-Market teams, I have cultivated a multi-disciplinary leadership style that spans solutions engineering, customer success, professional services, support, product management and strategy, product marketing, sales, and business development.
In addition to being an operator, I am a General Partner at GTM Operators Network where I invest at seed through growth stage including companies such as Atlan, Metronome, Neon, Weights & Biases and 11x.ai. I also have a strong commitment to mentorship and am passionate about empowering women and underrepresented groups as they rise to leadership positions in the tech industry.
